Banking and payment verification: full company report

COMPANY STATEMENT | 10 OCTOBER 2026

Banking disruption and customer reassurance

Nexus Delivery Team Ltd
Company 16336562
Nexus Holdings & Investments Ltd
Company 16796148

On 5 October 2026, our bank accounts were closed with immediate effect, without prior warning or notice. This caused significant disruption and a considerable number of issues for our business and those dealing with us. We are working urgently to resolve the resulting difficulties and to support our customers and business partners.

We recognise the concern, uncertainty and inconvenience this situation has caused. We are sorry for the disruption and understand that our customers need clear information, reliable communication and confidence when making payments.

We are also aware that automated banking systems are flagging our accounts as potentially fraudulent. We take these warnings seriously. If you receive such a warning when attempting to pay us, please pause the payment and contact us so that we can help you verify the company, invoice and payment details.

We will provide as much relevant information as possible to help our customers and their banks carry out their checks. This may include our company registration details, confirmation of the relevant account holder and supporting invoice or booking information, supplied through an appropriate secure channel.

We have compiled a public-source report to understand whether confusion with similarly named organisations could be contributing to these issues. Our research identifies other uses of the Nexus name and explains why accurate company identification matters. It does not establish that those reports caused our account closures or the warnings now being reported.

Please contact us before proceeding with a payment you are unsure about.
Telephone: 0113 479 0208
Email: connect@nexus.delivery or office@nexus.delivery
Website: https://nexus.delivery

Independently check these details on our official website. Quote your invoice or booking reference. Please do not ignore your bank’s warning on the strength of this statement alone.

We are doing all we can to protect our business and yours from fraud, reduce avoidable confusion and resolve the disruption as quickly as possible. Thank you for your patience and for helping us keep payments secure.

OUR IDENTITY AND THE CHRONOLOGY

Identify us by company number

We ask customers, suppliers and financial institutions to identify our companies using their full legal names and registration numbers, rather than the word Nexus alone.

Both records show the registered office as 20 Wenlock Road, London, England, N1 7GU. These are separate legal entities: their names must not be used interchangeably when identifying an account holder. Companies House records establish registered particulars; they do not guarantee a transaction or constitute financial-services authorisation. [1-2]

What happened, and what remains unconfirmed

The bank’s closure correspondence, account-level screening information and any private fraud-prevention records are not reproduced in this report. We are not suggesting that an account closure or a payment warning, by itself, proves fraud or proves that a bank has acted incorrectly.

OUR RESEARCH | SIMILARLY NAMED ORGANISATIONS

Names and details we uncovered

The following are similar-name search results, not evidence of a corporate, financial or operational link to our companies. We found no evidence connecting either of our companies to the reported operations below.

Historic use of “Nexus Delivery”

A Scam Survivors forum post dated 7 May 2019 describes an alleged fake courier using nexus-sceurity.com, parcels@nexus-sceurity.com and security@nexus-sceurity.com. It records a claimed address at The Compass Centre, Nelson Road, Hounslow, TW6 2GW, and telephone +1 470 207 8880. The spelling “sceurity” is reproduced exactly. [3]

This is a historic forum allegation, not a court judgment. It uses a different domain and predates both our companies. It is a potential source of confusion, not evidence that we operated that website.

Domains, emails and phone numbers in this evidence section are historical identifiers from the cited reports. They are not our payment-verification contacts. Use the contact details on pages 1 and 5.

OUR RESEARCH | EVIDENCE AND LIMITS

Reviews, ratings and bank checks

What we found against our own domain

Our review also found negative and conflicting material attached to nexus.delivery. We are including it openly rather than treating every concern as a case of mistaken identity.

These are customer allegations and automated assessments, not official findings of fraud. Our research does not independently prove that disputed reviewers used another company. Genuine concerns should be investigated against the relevant booking and payment records.

Other courier-domain searches returned automated warnings for nexuscourierservice.online, nexusfreight-logistics.online and nexusexpresslogistics.com. We did not establish their UK ownership or any connection to us. [16-18]

Could a banking system confuse the names?

The FCA recognises that name-screening systems can generate false positives. Its guidance also describes banks reviewing adverse media and using fuzzy name matching. These establish that mistaken matches are possible; they do not establish a mistaken match in our case. [14-15]

Confirmation of Payee is a separate check. Pay.UK explains that a business payment should use the registered business name or a trading name registered to that account. A correct name match does not guarantee that other bank fraud checks will approve a payment. [19]

Our conclusion: the shared Nexus name warrants careful identification and, where necessary, manual review. We have not established that any of the reports listed caused the closures or warnings. We found no official fraud finding against either exact company in the public sources reviewed; that is a limited research finding, not a bank clearance or guarantee.

OUR OFFICIAL RESPONSE | CUSTOMER GUIDANCE

Help us verify every concern

Protecting our customers, business partners and our own business from fraud is a priority. We are working urgently to resolve the banking disruption and will provide as much relevant supporting information as possible to assist verification.

If your bank displays a warning

1. Pause the payment. Do not ignore a warning, repeatedly retry a blocked transfer, or change the payment description or account solely to get around a bank’s checks.

2. Contact us independently. Open nexus.delivery yourself and check the published contact details. Call 0113 479 0208, or email connect@nexus.delivery or office@nexus.delivery. Do not rely only on a number or link in a message announcing changed bank details.

3. Give us the relevant reference. Tell us the invoice or booking number, the date and wording of the warning, and which bank displayed it. A screenshot can help, but conceal unrelated transactions and sensitive account information. Never send passwords, PINs or one-time security codes.

4. Verify the exact legal entity and beneficiary. We will help clarify which company issued the invoice and the corresponding payment instructions. Please do not assume that Nexus Delivery Team Ltd and Nexus Holdings & Investments Ltd are interchangeable account holders.

5. Complete your bank’s checks. We will provide relevant information through an appropriate channel to support your bank’s assessment. Do not proceed until you are satisfied that the details are genuine and any restriction has been resolved with your bank. If a payment has already been sent and you suspect fraud, contact your bank immediately as well as notifying us.

Our commitments

We will take payment concerns seriously, explain our company identity clearly and assist with relevant registration, account-holder, invoice and booking information. We will seek clarification of potential identity errors through the appropriate banking channels and request correction where an error is established.

We will review the consistency of our payment instructions and customer communications, support evidence-based investigation of complaints and help customers distinguish our official details from unrelated uses of the Nexus name. We cannot guarantee that all fraud will be prevented or that a bank will remove a warning, but we are doing all we can to reduce the risk and address problems promptly.

Customer and partner verification
0113 479 0208
connect@nexus.delivery | office@nexus.delivery
https://nexus.delivery

Please contact us if anything is unclear. We would rather help you verify a payment than have you proceed while uncertain.

Recruitment scam: unauthorised driver job adverts

We are aware of a recruitment scam involving driver job adverts using the name Nexus Delivery in locations throughout the country. These adverts ask applicants for private information, including bank details, address history and identification documents. They are not authorised by us.

We have received several calls from police in multiple jurisdictions and have complied with all requests received. Our telephone number was published in the adverts. We have contacted all job boards and advertising sites carrying the adverts that we are aware of and requested their removal.

The inclusion of our name or telephone number does not prove that an advert is genuine. Before sharing personal information, please contact us using details independently checked on nexus.delivery so we can verify whether the vacancy and recruiter are authorised.

If you have responded to a suspicious advert, stop sharing information and retain the advert, messages and contact details. Contact us to report it. If you have disclosed banking details or suspect money has been taken, contact your bank promptly. Never share passwords, PINs or one-time banking codes.

This account of the recruitment scam and police enquiries is provided by our management. It does not establish any connection between the adverts and our bank account closures or payment warnings.

Explore the search behind our research

For transparency, customers can view the Google search for “nexus delivery jobs scam”. This search link was supplied by our management as part of our research material.

Search results change and may differ by location or user. They can include our genuine recruitment pages, unrelated businesses, reviews and automated website ratings. The search link is not itself proof of a fraudulent advert, a police finding or the reason for a banking decision. Our account of the unauthorised adverts and police enquiries remains a statement from management; specific advert copies and police correspondence are not reproduced here.

OUR EVIDENCE REGISTER

Sources and scope

Public sources reviewed on 10 October 2026. Links are provided for verification. Our account of the closures and current warnings comes from management; the public sources do not independently establish the bank’s reasons. Search results may be cached and website ratings may change. We have not accessed private bank screening or fraud-prevention records.

[1] Companies House: Nexus Delivery Team Ltd

[2] Companies House: Nexus Holdings & Investments Ltd

[3] Scam Survivors: historical Nexus Delivery post, 7 May 2019

[4] Trustpilot: NDT / nexus.delivery

[5] Scam Detector: nexus.delivery assessment

[6] ScamAdviser: nexus.delivery assessment

[7] Gridinsoft: nexus.delivery assessment

[8] FCA: charges concerning Nexus IFA / Nexus IM, 28 February 2025

[9] FT Adviser: November trial reporting, 29 April 2026

[10] FCA: Nexus IFA clone warning

[11] FCA: Nexus Wealth Management clone warning

[11a] Finantsinspektsioon: archived FCA warning with email address

[12] FCA: Nexus Secure Assets warning

[13] SRA: emails misusing Sherry Scrivens’ name, 10 August 2026

[14] FCA: sanctions screening calibration and false positives

[15] FCA Handbook: bank reviews, adverse media and fuzzy matching

[16] ScamAdviser: nexuscourierservice.online

[17] ScamAdviser: nexusfreight-logistics.online

[18] ScamAdviser: nexusexpresslogistics.com

[19] Pay.UK: Confirmation of Payee FAQs

[20] Nexus Delivery: published contact page

[21] Nexus Delivery: terms and published office email

The contact details on pages 1 and 5 correspond to the published Nexus contact page and terms. Companies House links identify the separate legal entities. Reports concerning similarly named organisations must not be treated as findings against our companies.